Refund policy

REFUND & EXCHANGE POLICY

All sales are Final.  We do not offer refunds. Exchanges are only available for eligible items as outlined below.


EXCHANGE ELIGIBILITY

To be eligible for an exchange:
- You must contact us within 7 days of the delivery date
- Items must be unworn, unused, and in the same condition received
- Items must have all original tags attached and be in original packaging
- A valid proof of purchase is required

To request an exchange, email mayfair@1504usa.com within 7 days of delivery and include your order number.

Returns sent without prior approval will not be accepted.


IMPORTANT CONDITIONS

- All items are subject to inspection upon return
- If an item does not meet our requirements, the exchange will be denied
- Exchanges are approved at the sole discretion of 1504 Mayfair
- We reserve the right to refuse any exchange request



NON-EXCHANGEABLE ITEMS

We do not accept exchanges for:
- Sale items
- Gift cards
- Custom or personalized products
- Items purchased during promotional offers



DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery.

Your email must include:
- Order number
- Clear photos of the item and packaging

Failure to report within this timeframe may result in denial.



SHIPPING & FEES

- Customers are responsible for all return shipping costs
- Original shipping fees, duties, and taxes are non-refundable



PROCESSING TIME

Once your exchange is received and approved, please allow 5–10 business days for processing.


DELIVERY ISSUES

1504 Mayfair is not responsible for packages that are lost, stolen, or delayed once marked delivered by the carrier.


SIZING DISCLAIMER

Customers are responsible for reviewing sizing before purchase. Exchanges due to sizing are not guaranteed.



By placing an order, you agree to this policy in full.

For all inquiries: mayfair@1504usa.com